Personal Data Processing Principles

1. Safety of your personal data is a priority to us

In these Personal Data Processing Principles (“Principles”) you will find information which personal data about you we collect and in which way we use them if you visit our website or if you make use of our on-line services.

2. Data controller

We are the company MAITREA a.s., ID: 49240617, registered office: Týnská ulička 1064/6, Staré Město, 110 00 Praha 1, file No. B 2030 maintained by the Municipal Court in Praha, and we operate the website www.maitrea.cz

We are a controller of your personal data you entrust to us if you are our customer, a subscriber to our magazine, to our newsletters or if you are a visitor to our website.

If you wish to contact us during the data processing, you may do so by phone - on phone No. +420 221 711 611 or by e-mail - at the e-mail address info@maitrea.cz

3. Scope of personal data and purposes of personal data processing  

Provision of all personal data is voluntary. We only process the personal data that you yourselves entrust to us and that are necessary for the concerned purposes of the processing.

CONTRACT OF PURCHASE

For realization of a contract of purchase (dispatch of goods from our e-shop), we necessarily need your personal data in the following scope: name, surname, e-mail address, phone number and shipping address and, as the case may be, other invoicing data (e.g. ID).

Your personal data will be processed by us for the time of duration of the contractual relation and, after termination, thereof for the additional time until the statute of limitations expires plus one (1) year, unless applicable legal regulations provide a longer time for storage of the data or unless we provide a different time in the specific case.

The personal data will not be forwarded by the seller to third parties (except providers of transport of the goods) without prior consent of the purchaser.

PARTICIPATION IN EVENTS

To enable participation in a seminar and/or in an individual therapy (hereinafter referred to as “Events”) (performance of a contract), we necessarily need your personal data in the following scope: name, surname, e-mail address, phone number, and, as the case may be, other invoicing data (e.g. ID).

For provision of your meaningful and full-value participation in the Event (performance of the contract) we necessarily need your personal data including but not limited to special categories of personal data[*].

Your personal data will be processed by us for the time of duration of the contractual relation and after termination thereof for the additional time until your statute of limitations expires plus one (1) year, unless applicable legal regulations provide a longer time for storage of the data or unless we provide a different time in the specific case.

As needed for provision of your full-value participation in Events, your personal data may be forwarded by us to our cooperating persons, especially to lecturers.

Each participant in the seminar can have legitimate expectations that the Event will be documented and the documentation photos or videos will be published. So by your application for participation in the seminar you agree that audio-, video- and or a photographic records of this Event will be made, you take note and agree that the material collected in this way may be used for educational purposes (publicly available / marketable records of the lecture or the seminar) or for promotional purposes of MAITREA a.s. You are always entitled to inform us that you don´t wish to be captured on such an audio-, video- and/or photographic record.

If you have already participated in a seminar given by a certain lecturer, it is our legitimate interest to forward your personal data in the scope of name, surname and e-mail address to such lecturer, so that he/she could offer you to participate in the next seminar that may be given by him/her for the purpose of your further follow-up self-development and education. You have always the right to inform us that you don´t want us to forward your e-mail address in this way.

SENDING THE MAGAZINE / NEWSLETTER YOU HAVE ORDERED

For sending the magazine and/or newsletter you have ordered we necessarily need your e-mail address (performance of the contract).

Your e-mail address will be processed by us for the time of running our business of distribution of the magazine / newsletters and, as the case may be, until you exercise the right to unsubscribe from these electronic messages.

If your e-mail address becomes invalid, making it impossible to deliver electronic messages to the address specified by you, we will exclude your personal data from the list maintained for this purpose within one (1) year from identification of the aforementioned status.

BOOKKEEPING

If you are our customer (buying goods from our e-shop or participating in events we organize), we necessarily need your personal data in the scope of invoicing data, so that we could meet our legal duty of issuing and keeping tax documents (the duty by operation of law).

Your personal data will be processed by us for the period of time defined by legal regulations for specific types of processing within the framework of this purpose.

MARKETING

Your e-mail address will be used by us also for the purpose of direct marketing – to send you marketing messages (legitimate interest).

If you are our customer, we may use your e-mail address to send you marketing messages about our own similar products or services even without you express consent. 

You can opt out of all our marketing messages (of e-mail messages with inspiration, with news, with offer for products and services) any time, using the opt-out link contained in each e-mail message sent or by sending a simple e-mail message addressed to info@maitrea.cz and containing the following text: “I don´t want to receive any marketing messages.“

Your personal data will be processed by us for the period of five (5) years.

4. Cookies and ads

When you browse our website, we record your IP address, the time how long you stay on the website and from which site you come. Cookies are used by us for measurement of the website traffic and for accommodation of the website display, as we believe that in this way the services we offer to you can be even better. Use of cookies may be forbidden by you on your computer, our website will be displayed to you correctly anyway.

On our website there is a code enabling to display ads to our visitors on Google services websites. Display of such ads can be set up by you here.

5. Security and protection of personal data

We protect your personal data to the maximum extent possible using modern technologies. We have adopted and maintain all available technical and organizational measures hindering from abuse, damage or destruction of your personal data.

The personal data will be processed in electronic form by automated means or in a printed form by non-automated means.

6. Transfer of personal data to third parties

Access to your personal data is enabled to our employees and cooperating persons only.

For provision of specific processing operations that can´t be provided on our own, we use services and applications of processors that can protect personal data better than we can and that are specialized in the concerned processing.

7. Data transfer outside the European Union

All processing of your personal data will take place on the territory of the European Union, primarily on the territory of the Czech Republic.

8. Your rights related with personal data protection

You have a series of rights in connection with protection of your personal data. If our want to exercise any of the rights, contact us by e-mail at the address: info@maitrea.cz.

You have a right to information, which is complied with already by provision of this information site containing principles of personal data processing.

You have a right to access to your personal data, i.e. upon your request we will inform you within 30 days which specific personal data are processed by us, why and for how long they are processed.

Should you find out that your personal data processed by us are for any reason out-of-date or incomplete, you have a right to get them completed and rectified.

Right to restriction of the processing can be exercised by you if you believe that we process inaccurate data or that we process them incorrectly, but you don´t want to get all data erased, or if you have raised an objection to the processing. You can restrict the scope of the personal data processed (for example you reduced the personal data to the mandatory data only), and the purposes of the processing (for example the consent given originally to data processing for the purpose of participation in an Event and you reduce sending newsletters only to the purpose of participation in the Event, so we will not send you any newsletters).

If you want the personal data to be transmitted to someone else, you may exercise your right to data portability and we will provide them within 30 days in machine-readable format.

You have also the right to erasure (or the right to be forgotten). In such a case, we will erase all your personal data from our systems and back-up copies and from systems of our processors. For realization of your right to erasure we need at least 30 days. Your right to erasure does not affect our legal duty to store some personal data for a time period defined by legal regulations.

You have a right to complain with a supervisory authority, which is the Office for Personal Data Protection. In such a case, we would be very glad if you contact us first, so that we could do something about it and to remedy the situation if needed.

9. Confidentiality

We assure you that all our employees and cooperating persons who process or may process your personal data are obliged to keep confidentiality about such personal data and about security measures the accessibility to which would endanger safety of your personal data. This confidentiality duty survives after termination of the contractual relation between us and our employees and cooperating persons.

These principles of personal data processing are valid since 25 May 2018.

[*] the data about racial or ethnic origin, political opinions, religious or philosophical belief, trade union membership, genetic data, biometric data, data about health condition, sexual life or sexual orientation of a natural person.